Privacy Policy

1. Introduction

Fresh Fold Laundry Pickup & Delivery ("Fresh Fold," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, register as a Founding Member, or communicate with us.

Fresh Fold is preparing to offer subscription-based laundry pickup, washing, drying, folding, and delivery services in Baldwin County, Alabama, initially serving Loxley, Robertsdale, Daphne, and Spanish Fort.

 

2. Information We Collect

When you register as a Founding Member or interact with our website, we may collect:

First and last name

Email address

Phone number

City or preferred service area

Preferred laundry subscription plan

Preferred pickup frequency

Marketing communication preferences

Information you voluntarily provide through inquiries or messages

Our website provider may also collect technical information such as IP addresses, browser information, cookies, and website usage data.

 

3. How We Use Your Information

We use collected information to:

Confirm your Founding Member registration

Communicate updates about Fresh Fold's anticipated launch

Determine customer interest and demand in our service areas

Plan laundry pickup and delivery operations

Respond to questions and customer inquiries

Provide service-related communications

Send promotional emails or text messages when you have provided the appropriate consent

Improve our website and customer experience

 

4. Founding Member Registration

Joining the Fresh Fold Founding Member list is free and does not require payment.

Registration does not automatically enroll you in a paid subscription, authorize future charges, or guarantee service availability.

Before paid subscriptions become available, customers will receive additional information about service availability, pricing, enrollment, and payment requirements.

Any future paid subscription will require a separate enrollment and payment authorization.

 

5. Email and Text Communications

We may send administrative or service-related emails, including registration confirmations and important updates related to your inquiry or registration.

Marketing emails and promotional text messages will be sent in accordance with applicable consent requirements.

You may unsubscribe from marketing emails using the unsubscribe instructions included in those messages.

If promotional SMS messaging is introduced, we will provide appropriate consent disclosures and opt-out instructions.

We do not sell personal information to third parties for their independent marketing purposes.

 

6. Information Sharing

We may share information with trusted service providers that help us operate our website, manage customer registrations, deliver communications, and support business operations.

These providers may include Wix and its associated website hosting, form submission, contact management, and email automation services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business operations.

 

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential website functionality, security, performance, and analytics.

Some cookies may be provided by Wix or other integrated services.

Where required by applicable law, visitors will be provided with appropriate cookie notices and choices.

 

8. Data Security and Retention

We use reasonable administrative and technical measures, including security features provided by our website platform, to help protect personal information.

No internet-based system can guarantee absolute security.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with applicable legal obligations, or resolve legitimate business matters.

 

9. Your Privacy Choices

You may request to:

Access the personal information you have provided

Correct inaccurate information

Request deletion of your information, subject to applicable legal requirements

Withdraw marketing consent

Ask questions about how your information is handled

Privacy requests may be submitted through Fresh Fold's official communication channels once published on our website.

 

10. Children's Privacy

Fresh Fold's website and services are intended for adults. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected such information, we will take appropriate steps to delete it.

 

11. Changes to This Policy

We may update this Privacy Policy as our business develops or our services change.

Updates will be posted on this page with a revised effective date.

 

12. Contact Us

Fresh Fold Laundry Pickup & Delivery

Baldwin County, Alabama

Initial Service Areas: Loxley, Robertsdale, Daphne, and Spanish Fort

Privacy inquiries may be submitted through our official contact channels when available.